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Common questions

GenixCreative

Listing Optimization, Listing Pro, Diamond Creative, and Image Links.

GenixCreative has three products. Listing Optimization writes and optimizes your listing copy (title, bullets, description, and backend keywords). Listing Pro adds a full listing image set, generated from your product photos, on top of the optimized listing. Diamond Creative turns a finished Pro image set into new color or pattern variants of the same product.

You can also share finished images through Image Links, which give each image a shareable public URL.

Upload clear product references and avoid mixing unrelated packaging versions. The best inputs show the label, shape, color, logo placement, and package type. If a result changes important product identity, do not use it and open a ticket with the report ID.

GenixCreative includes checks for risky or restricted wording, but it is not a legal approval tool. Treat the output as a strong draft and still review category rules, health claims, badges, and marketplace policy before publishing.

Open GenixCreative and select the relevant report. Finished outputs appear in the report gallery with download and review actions. If a report is still queued or generating, wait for the status to finish before refreshing repeatedly.

Send the report ID, product ASIN or SKU, the specific slot that looks wrong, and a short note about what changed. Attach the reference image if it is not already in the report. This helps support determine whether the issue came from inputs, prompt direction, or generation quality.