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Common questions

Feedback & ideas

Feature requests, beta access, and how we ship.

Open a ticket below and pick 'Feature suggestion' as the category. We read every request - even if we don't ship the exact thing you asked for, your suggestion often clarifies a gap in the product.

We don't publish a public roadmap doc, but we share major in-flight work in our newsletter and in-app announcements. The general phase order is: Amazon NA > Amazon Ads depth > Amazon EU > Shopify > other marketplaces (Walmart, Etsy, eBay).

Yes. Mention 'beta interest' in any ticket and we will add you to the early-access list. We typically open new features to ~50 sellers before broad release so we can catch edge cases.

Open a ticket with category 'Something's broken'. The most helpful details are: the page URL where you saw it, what you expected vs what happened, and (if relevant) the date range or ASIN involved. A screenshot helps but is not required.

Screenshots, PDFs, CSV or spreadsheet exports, text logs, and short documents are usually the most helpful. Avoid sending passwords, payment card numbers, or unnecessary personal data. If the issue is about a metric, include the date range, marketplace, SKU or ASIN, and the exact page where you saw it.